Our Leadership

Sue Steege

Sue Steege began her work in the field of developmental disabilities in 1981 while completing her Bachelor’s in Social Work at Eastern University. After graduation, she and her family moved to the Boston area where she worked as a social worker in a day care center for children at risk. After returning to the Philadelphia area, she continued working in the field of developmental disabilities until choosing to stay home to raise and be available to her three children. During that time, she worked as a bookkeeper for SFG Wealth Planning Services and operated a successful business designing and creating window treatments. Realizing that her passion was serving others, she returned to social work and has served at Access Services since 2002 in LifeSharing, as Regional Vice President to the Lehigh Valley, as Senior Vice President & COO, and now as CEO.

Sue completed a certification in non-profit management in 2014 and received her master’s degree from Cairn University in Organizational Leadership in 2019. As a leader, Sue is committed to quality and excellence of services, striving to assure that individuals with special needs live fulfilling lives in their communities. She serves on the board of directors at NorthCare a Women’s Clinic in Landsdale, PA. Sue enjoys spending time with her husband Chuck as well as their three grown children and their families, especially the grandchildren.

Jess Fenchel

Jess has been at Access Services for over 10 years, during which she was key in the startup of innovative initiatives across multiple service spaces including crisis, forensics, schools, and homelessness.  Jess believes that help should be helpful and that the people we serve deserve our best.  She has led in partnership building to realize integration between behavioral health and physical health, driving solutions for vulnerable populations.  Jess’ work to develop new models of partnership between law enforcement and crisis systems has led to overall reductions in arrest for those experiencing mental health crisis.

Jess received her undergraduate degree from Messiah College, her master’s degree from Lasalle University in Clinical Counseling Psychology, training in Applied Behavior Analysis from the University of North Texas, a certificate in Nonprofit Management from Lasalle University, and a certificate from the Global Trauma Recovery Institute.  Jess is an avid sports fan, especially the Buffalo Bills, and loves being active outside with her husband, three kids, and dog.

Lisa Auerbach

Lisa Auerbach comes to Access Services with over 15 years’ experience in nonprofit and additional years of experience in a variety of industries, from Tribal gaming casinos to newspapers. Many years ago, Lisa was drawn to the nonprofit world to do her part in making a difference in this world. She does this by helping nonprofits streamline processes, placing a focus on transparency, innovation, customer service and teamwork.

In 2020, Lisa was recognized as one of twenty-five top CFOs in the Philadelphia region by the Philadelphia Business Journal. This award was determined by editors based on demonstrated contributions to growth and/or profitability, tenure and scope of responsibilities, leadership, success in overcoming challenges, respect and influence within the organization and community involvement.

Lisa received her undergraduate degree from the University of Texas, Austin and her Executive MBA from Temple University, Fox School of Business. Lisa is also an elected Councilwoman for Ambler Borough, an artist, a dog mom to a rescue mutt (Arlowe) and a Newfoundland gentle giant (Persephone) and mom to two beautiful daughters. She also loves to travel and experience different parts of the world.

John Clark

John is a CPA and Attorney, and has been associated with Access Services for nearly twenty years. John served as CFO for ten years and then transitioned to part-time status when he became a consultant to the non-profit community. He continues to support Access Services in several capacities: as a Fiscal Specialist; a Trustee of both the 401(k) Plan and the Special Needs Trust; and as a resource for HR, Management and the Board of Directors. John is enthusiastic about the mission of Access Services and the great work that the staff and providers do for the individuals we serve.

When not working, John enjoys traveling with his wife Mindy and two daughters (49 states and 40 countries). Mindy is a novelist (Mindy Starns Clark) and John was able to co-write a mystery novel with her that is set on the Titanic: Echoes of Titanic. He hopes to pursue writing more in the future.

Ailene Keys

Janice Knowlton

Janice began working in the field of Intellectual Disabilities in 2002 after graduating from Arcadia University with a BA in Psychology. In 2004, she joined Access Services and has held several positions within the organization since that time. Additionally, she has worked as a registered nurse specializing in geriatric psychiatry and is an active member of the Developmental Disabilities Nurses Association. She is passionate about providing quality service to those in need.

She and her family attends St. Cyril of Jerusalem Catholic Church in Jamison.

Scott McMullan

Scott has been employed by Access Services for over 30 years. He began with the company upon graduating from Spring Garden College with a BS degree in Business Management. Scott has held various positions within the Fiscal Department, including Vice President of Finance since the summer of 2013.

Scott is married and lives with his wife and two children, a son and daughter, in Hatboro. His family attends Chelten Church and participates in many programs within the church and community. He and his family also enjoy trips to historical areas, sporting events, school band competitions, and spending time with family and friends.

Sanoj Thomas

Sanoj has been working in the healthcare and finance industry for over 20 years. His career includes working in leadership roles within acute, outpatient, insurance payers, behavior health and in many more capacities locally and nationally. Through Sanoj’s leadership skills, he has cultivated a positive and productive work environment for the teams and departments he has managed.

In Sanoj’s personal time, he enjoys spending time with his family. He is married and has 2 sons. His family also enjoys long walks with their dog, Bailey.  Sanoj is an avid Philadelphia sports fan, especially the Sixers

Jose Rivera

Jose started working in the field of developmental disabilities in 2001. Since then, he has held various positions in the non-profit Human Services sector with a strong background in healthcare business operations and facilities management.

Jose earned a bachelor’s degree in psychology from the University of Puerto Rico, and a master’s in business administration from Saint Joseph’s University in Philadelphia.

Jose loves to explore the outdoors with his two children on their free time. They love to go on frequent camping and hiking trips. Jose is also and avid an experienced mountain biker.

Andelyn Robb

Andelyn has a passion for helping organizations share their story in meaningful ways. With 15 years of experience in marketing, communications, and relationship management, Andelyn is excited to bring this passion to Access Services.

Before joining the Access Services team in 2021, Andelyn served on the leadership team of an international nonprofit, overseeing their US operations. Prior to that, Andelyn spent seven years in the corporate sector, working as a Communication Consultant for Vanguard.

Andelyn holds a bachelor’s degree in Business Administration and a master’s in Business Administration (MBA).

Andelyn serves as a Trustee at Chelten Church, enjoys travel and experiencing new places and cultures.

Andrew Ward

Andrew has been working in the Behavioral Health and IDD industry since 1986. His career has included working in leadership roles developing, growing, and overseeing staffing firms owned by Northwestern Human Services, Kencrest, and COMHAR. In addition, Andrew has spent many years as the Executive Director of Human Resources for Melmark. He has a reputation for growing business, developing teams, coaching and mentoring, and is a successful strategic Human Resource Partner and Leader.

Andrew’s priority is spending time with his family. He is married with five adult children. He loves most sports at all levels, and has coached youth basketball for over 21 years. Andrew has also been a parishioner of St Luke the Evangelist in Glenside for 30 years.

Cindy Bergvall

Cindy is a Director at the accounting firm of Bee, Bergvall & Company and a strategic consultant with the firm’s Catalyst Center for Nonprofit Management. As a consultant Cindy has provided a variety of services to strengthen nonprofits-strategic planning, financial modeling, key performance indicator development, due diligence and facilitation for nonprofit mergers, and training.

She provides training for variety of nonprofit and other industry conferences both locally and nationally. Cindy also teaches on Nonprofit Financial Leadership as Adjunct Faculty for Cairn University’s graduate program.

Cindy serves on the lead team for the Philadelphia Gospel Movement and is a member of the C12 Group. She is active in the Pennsylvania Institute of CPA’s, serving on the Board and several committees. She is also part of the Business Advisory Group for the Community Development Corporation, Called to Serve.

Cindy and her husband serve with the Youth Group at Trinity Community Church. They also serve with International Students Incorporated, working with students at Penn and other Philadelphia campuses.

Percell Berry, Jr.

Percell is an Executive Information Technology Leader with 24 years of leadership, and more than 30 years of IT experience. He has expertise in infrastructure, data center management, disaster recovery, cybersecurity, application development, service desk and end user support. Percell’s strengths also include strategy, business transformation, MA&D, program and change management. His proven track record with delivering and managing diverse corporate systems solutions without losing his strong customer focus has made him successful. Percell has led large-scale global IT outsourcing and insourcing initiatives to align with business goals and cost objectives.  He is highly effective with both building and maintaining business relationships.

Prior to joining NiSource as Vice President of Information Technology in October of 2022, Percell led his own independent consultant business for 7 years. He held Chief Information Officer consulting roles for several companies.  Before opening his IT consulting business, he was a Vice President of Information Technology for Arris International PLC. He led the corporate global service delivery strategy and support.  Percell had a long career with Motorola before joining Arris International, where he served in several IT senior leadership and executive roles.

Percell attended Temple University in Philadelphia, PA, and completed his study of Electronic Engineering Technology, and attended Southern Illinois University at Carbondale for Industrial Management and Applied Engineering.

He and his wife Angelina currently reside in Collegeville, PA. They enjoy spending time with their family. Both are active in their church and servant leaders for the Gifted to Serve Ministry, which prepares and serves meals for those in need in connection with the Chosen 300 Ministries. Percell is an avid golfer and enjoys playing every chance he gets. Over the last 5 years, Percell has served on the Board of Directors at Access Services as Secretary and assumed the role of Chairperson in 2023.

Kelvin Pittman

George Zauflik

George Zauflik served as the Senior Vice President of Compliance and Government Relations for Cardone Industries, the world’s leading automotive parts remanufacturer. His responsibilities included leading Global Crisis Management Teams, Facilities, Security, Environmental, Safety, and Ethics programs. George represented Cardone Industries at the city, state, and federal levels to educate elected officials about the impacts proposed government actions will have on the North American automotive parts remanufacturing industry.

Reflecting his strong experience and expertise, George was appointed a member of the United States Department of Commerce’s International Trade Advisory Committee by former Commerce Secretary Carlos Gutierrez in 2008 and reappointed by Commerce Secretary Wilbur Ross in 2018.

After 30 years, George retired from Cardone in 2019. George joined Christ’s Home and now serves as their Vice President of Corporate Relations. Christ’s Home is a nonprofit ministry serving seniors and disadvantaged children since 1903. George served ten years on their Board of Trustees, the last three years as Chairman.

George is a frequent lecturer on compliance and ethics programs. He participates on the boards of Jefferson Health Business Council, Greater NE Philadelphia Chamber of Commerce. Member of the Billy Graham Rapid Response Team, First Responder & Chaplain since 2009.

George and his wife, Donna, reside in Bucks County and are active in their church and the community at large. They have three adult children and are enjoying their roles as grandparents to six grandchildren.

Tom Miorelli

Tom currently serves as Director of Strategy & Integration, Animal Health Global Supply Chain Management for Merck & Co, Inc.  His major responsibilities include supply chain integration of new product, site and company acquisitions and long-term capacity planning for Animal Health operations. Tom has worked for Merck for more than 33 years. He has a degree in Chemical Engineering from Penn State University and has completed master’s level coursework in Organizational Leadership at Cairn University. Tom also previously served as an officer in the PA National Guard Military Police Corps.

Tom is an active member of Calvary Church of Souderton where he has served on the International Ministries Team for over 17 years and has led multiple adult and student service trips throughout North and South America. He is also a board member for International Therapy Outreach Teams which serves students with disabilities and their families in Haiti.

Tom and his wife, Theresa, reside in Montgomery County. They have six adult children and are enjoying being grandparents to three grandchildren.