Leadership - Access Services

Our Leadership

We’re passionate about helping people unlock their full potential.

AllExecutive TeamBoard of Directors
sue steege-access services team
President and Chief Executive Officer

Sue Steege

troy brindle
Senior Vice President and Chief Operating Officer

Troy Brindle

john clark
Administration Consultant

John Clark

jess fenchel
Vice President of Adult Behavioral Health

Jess Fenchel

Vice President of Children and Family Services

Ailene Keys

janice knowlton-access services team
Vice President of Autism and Intellectual Disability Services

Janice Knowlton

scott mcmullan
Vice President of Finance

Scott McMullan

Director of Revenue Cycle Management

Sanoj Thomas

jose rivera
Director of Facilities and Office Management

Jose Rivera

andelyn robb
Vice President of Culture and Engagement

Andelyn Robb

andrew ward-access services team
Vice President of Human Resources

Andrew Ward

victoria tadros
Chairperson

Victoria C. Tadros

wakaki thompson
Vice Chair

Wakaki Thompson

cindy bergvall
Treasurer

Cindy Bergvall

percell berry jr
Secretary

Percell Berry, Jr.

President and Chief Executive Officer

Sue Steege

Sue Steege began her work in the field of developmental disabilities in 1981 while completing her Bachelor’s in Social Work at Eastern University. After graduation, she and her family moved to the Boston area where she worked as a social worker in a day care center for children at risk. After returning to the Philadelphia area, she continued working in the field of developmental disabilities until choosing to stay home to raise and be available to her three children. During that time, she worked as a bookkeeper for SFG Wealth Planning Services and operated a successful business designing and creating window treatments. Realizing that her passion was serving others, she returned to social work and has served at Access Services since 2002 in LifeSharing, as Regional Vice President to the Lehigh Valley, as Senior Vice President & COO, and now as CEO.

Sue completed a certification in non-profit management in 2014 and received her master’s degree from Cairn University in Organizational Leadership in 2019. As a leader, Sue is committed to quality and excellence of services, striving to assure that individuals with special needs live fulfilling lives in their communities. She serves on the board of directors at NorthCare a Women’s Clinic in Landsdale, PA. Sue enjoys spending time with her husband Chuck as well as their three grown children and their families, especially the grandchildren.

Senior Vice President and Chief Operating Officer

Troy Brindle

Troy L. Brindle, LCSW served as Co-Owner & Vice-President for Springfield Psychological, helping the company grow to the largest outpatient practice in Pennsylvania. Troy is currently providing consultation services for Refresh Mental Health to expand his Behavioral Health Integration services nationally and is their corporate Vice President of Behavioral Health Integration. Troy received his BSW from Cairn University and his Master’s in Social Work from Rutgers University where he was inducted into the Alpha Delta Mu National Honor Society.

Troy has served on the NASW-PA board of directors since 2011 in a variety of capacities including President, and currently as Chair for the Clinical Care Committee. Troy is a founding member of the steering committee, in addition to serving as Chair of the Service Innovation task force for the Coalition for the Commonhealth. Additionally, Troy serves on the National Board of Directors for the National Association of Social Workers in Washington D.C. Troy served on the Access Services Board of Directors from 2017-2018.

In 2015, Troy received the Alumni Recognition Award from Cairn University. In January of 2018, Troy was featured on the nationally televised Informed Series with Rob Lowe for his pioneering work in founding, integrating, and directing behavioral health services within over 78 primary care and medical specialty settings in southeastern PA and NJ. In May of 2018, Troy was recognized by the International Association of Healthcare Professionals for his cutting-edge work in the field of Integrated Behavioral Healthcare. In September 2019, he was the recipient of the Rehabilitation and Community Provider Association (RCPA) “Innovation Award” for the Commonwealth of Pennsylvania for his pioneering work in Behavioral Health Integration.

Troy is a highly sought after speaker for local, state and national conferences and has contributed to several publications and professional articles on a variety of clinical topics over the past twenty years. He enjoys spending time with his wife Suzanne and two daughters Brianna and Kyra, serving as president of the Haverford Township Softball League, coaching softball, serving in his local church, teaching undergraduate courses, and enjoying the outdoors.

Administration Consultant

John Clark

John is a CPA and Attorney, and has been associated with Access Services for nearly twenty years. John served as CFO for ten years and then transitioned to part-time status when he became a consultant to the non-profit community. He continues to support Access Services in several capacities: as a Fiscal Specialist; a Trustee of both the 401(k) Plan and the Special Needs Trust; and as a resource for HR, Management and the Board of Directors. John is enthusiastic about the mission of Access Services and the great work that the staff and providers do for the individuals we serve.

When not working, John enjoys traveling with his wife Mindy and two daughters (49 states and 40 countries). Mindy is a novelist (Mindy Starns Clark) and John was able to co-write a mystery novel with her that is set on the Titanic: Echoes of Titanic. He hopes to pursue writing more in the future.

Vice President of Adult Behavioral Health

Jess Fenchel

Jess has enjoyed about two decades working with children, adolescents, and adults in a variety of settings including schools, outpatient settings, college campus, group homes, and shelters. Her educational experience includes an undergraduate degree from Messiah College, a graduate degree in counseling psychology from LaSalle University, course work in applied behavior analysis, and a certificate in global trauma. She loves her current role as the Senior Director for Adult Behavioral Health at Access Services and participates in multiple committees and workgroups both inside and outside of the agency. Jess is passionate about playing a role in systemic change and has the opportunity to serve as a member of the MAX Board, as a part of the Advisory Board for the NHS Developmental Disability Treatment Team, and as the facilitator for the two HUB groups in Montgomery County. Jess’ work has highlighted the need for greater collaboration in and among systems, and she is thrilled to have opportunities to facilitate that impact. Her best role is as a wife to her husband, Tim, and mom to their three children.

Vice President of Children and Family Services

Ailene Keys

Ailene began working in the social services field after receiving her bachelor’s degree in Social Work from Temple University in 2007. She earned her master’s degree in Social Work from Temple University in 2010 and has been a licensed social worker since 2012. Over the last 12 years, she has enjoyed working with children, youth, adults, seniors, and families in a variety of community-based settings and roles. Prior to joining Access Services’ team in January 2020, she held various roles at Montgomery County Department of Health and Human Services, was the Student Services Manager at a private K-12 school, and most recently was Director of Case Management at a local non-profit organization. Ailene is passionate about delivering excellent quality services that will support and strengthen children and their families, as well as the communities in which they live. She is driven by the mission of providing opportunities for children and their families to live the lives they envision for themselves, be self-sufficient, and feel valued and heard. Ailene is an avid advocate and dedicated to increasing awareness around the importance of investing in children, youth, and families – the future of society.

Ailene and her family love laughing together, spending time with family and friends, supporting their local community, and being active.

Vice President of Autism and Intellectual Disability Services

Janice Knowlton

Janice began working in the field of Intellectual Disabilities in 2002 after graduating from Arcadia University with a BA in Psychology. In 2004, she joined Access Services and has held several positions within the organization since that time. Additionally, she has worked as a registered nurse specializing in geriatric psychiatry and is an active member of the Developmental Disabilities Nurses Association. She is passionate about providing quality service to those in need.

She and her family attends St. Cyril of Jerusalem Catholic Church in Jamison.

Vice President of Finance

Scott McMullan

Scott has been employed by Access Services for over 30 years. He began with the company upon graduating from Spring Garden College with a BS degree in Business Management. Scott has held various positions within the Fiscal Department, including Vice President of Finance since the summer of 2013.

Scott is married and lives with his wife and two children, a son and daughter, in Hatboro. His family attends Chelten Church and participates in many programs within the church and community. He and his family also enjoy trips to historical areas, sporting events, school band competitions, and spending time with family and friends.

Director of Revenue Cycle Management

Sanoj Thomas

Sanoj has been working in the healthcare and finance industry for over 20 years. His career includes working in leadership roles within acute, outpatient, insurance payers, behavior health and in many more capacities locally and nationally. Through Sanoj’s leadership skills, he has cultivated a positive and productive work environment for the teams and departments he has managed.

In Sanoj’s personal time, he enjoys spending time with his family. He is married and has 2 sons. His family also enjoys long walks with their dog, Bailey.  Sanoj is an avid Philadelphia sports fan, especially the Sixers

Director of Facilities and Office Management

Jose Rivera

Jose started working in the field of developmental disabilities in 2001. Since then, he has held various positions in the non-profit Human Services sector with a strong background in healthcare business operations and facilities management.

Jose earned a bachelor’s degree in psychology from the University of Puerto Rico, and a master’s in business administration from Saint Joseph’s University in Philadelphia.

Jose loves to explore the outdoors with his two children on their free time. They love to go on frequent camping and hiking trips. Jose is also and avid an experienced mountain biker.

Vice President of Culture and Engagement

Andelyn Robb

Andelyn has a passion for helping organizations share their story in meaningful ways. With 15 years of experience in marketing, communications, and relationship management, Andelyn is excited to bring this passion to Access Services.

Before joining the Access Services team in 2021, Andelyn served on the leadership team of an international nonprofit, overseeing their US operations. Prior to that, Andelyn spent seven years in the corporate sector, working as a Communication Consultant for Vanguard.

Andelyn holds a bachelor’s degree in Business Administration and a master’s in Business Administration (MBA).

Andelyn serves as a Trustee at Chelten Church, enjoys travel and experiencing new places and cultures.

Vice President of Human Resources

Andrew Ward

Andrew has been working in the Behavioral Health and IDD industry since 1986. His career has included working in leadership roles developing, growing, and overseeing staffing firms owned by Northwestern Human Services, Kencrest, and COMHAR. In addition, Andrew has spent many years as the Executive Director of Human Resources for Melmark. He has a reputation for growing business, developing teams, coaching and mentoring, and is a successful strategic Human Resource Partner and Leader.

Andrew’s priority is spending time with his family. He is married with five adult children. He loves most sports at all levels, and has coached youth basketball for over 21 years. Andrew has also been a parishioner of St Luke the Evangelist in Glenside for 30 years.

Chairperson

Victoria C. Tadros

Since graduating from Baylor University’s Hankamer School of Business with a degree in Marketing and International Business, Victoria has worked in various marketing, communications, and operations roles. Victoria’s support of human service programs and advocacy for people with disabilities was enhanced by working with NAMI (National Alliance on Mental Illness) of Erie County and most recently, PAR (Pennsylvania Advocacy and Resources for Autism and Intellectual Disabilities), a state-wide association for organizations like Access Services. In her role at PAR, Victoria was responsible for a broad range of the association’s business priorities, including operations, marketing, and member services. Currently, Victoria lives in the Lehigh Valley with her husband, Mykel, where she is the Marketing and Operations Manager at Long’s EcoWater Systems, a family-run small business. Her current focus is on updating the company’s operational infrastructure and marketing efforts. She also volunteers at Trinity Wesleyan Church in Allentown, where she leads the Young Adults ministry. Victoria is grateful to serve as a Board Member with Access Services, a remarkable organization that is making a difference in throughout Pennsylvania.

Vice Chair

Wakaki Thompson

Treasurer

Cindy Bergvall

Cindy is a Director at the accounting firm of Bee, Bergvall & Company and a strategic consultant with the firm’s Catalyst Center for Nonprofit Management. As a consultant Cindy has provided a variety of services to strengthen nonprofits-strategic planning, financial modeling, key performance indicator development, due diligence and facilitation for nonprofit mergers, and training.

She provides training for variety of nonprofit and other industry conferences both locally and nationally. Cindy also teaches on Nonprofit Financial Leadership as Adjunct Faculty for Cairn University’s graduate program.

Cindy serves on the lead team for the Philadelphia Gospel Movement and is a member of the C12 Group. She is active in the Pennsylvania Institute of CPA’s, serving on the Board and several committees. She is also part of the Business Advisory Group for the Community Development Corporation, Called to Serve.

Cindy and her husband serve with the Youth Group at Trinity Community Church. They also serve with International Students Incorporated, working with students at Penn and other Philadelphia campuses.

Secretary

Percell Berry, Jr.

Subscribe To Our Monthly Newsletter

Stay up to date with what’s happening at Access Services, read inspiring stories, and discover how you can get involved.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.