Leadership - Access Services

Our Leadership

We’re passionate about helping people unlock their full potential.

AllExecutive TeamBoard of Directors
sue steege-access services team
President & Chief Executive Officer

Sue Steege

jess fenchel
Senior Vice President & Chief Operating Officer

Jess Fenchel

Chief Financial Officer

Lisa Auerbach

Senior Director of Housing and Homeless

Debra Curtin

Vice President of Children & Family Services

Ailene Keys

janice knowlton-access services team
Vice President of Intellectual Disability & Autism Services

Janice Knowlton

Vice President of Behavioral Health

Jessica Halpin

scott mcmullan
Vice President of Finance

Scott McMullan

jose rivera
Director of Facilities & Office Management

Jose Rivera

andelyn robb
Vice President of Culture & Engagement

Andelyn Robb-Wasson

cindy bergvall
Secretary Treasurer

Cindy Bergvall

percell berry jr
Board Chair

Percell Berry, Jr.

Vice Chair

Kelvin Pittman

Board Member

Tom Miorelli

Board Member

George Zauflik

President & Chief Executive Officer

Sue Steege

Sue Steege began her work in the field of developmental disabilities in 1981 while completing her Bachelor’s in Social Work at Eastern University. After graduation, she and her family moved to the Boston area where she worked as a social worker in a day care center for children at risk. After returning to the Philadelphia area, she continued working in the field of developmental disabilities until choosing to stay home to raise and be available to her three children. During that time, she worked as a bookkeeper for SFG Wealth Planning Services and operated a successful business designing and creating window treatments. Realizing that her passion was serving others, she returned to social work and has served at Access Services since 2002 in LifeSharing, as Regional Vice President to the Lehigh Valley, as Senior Vice President & COO, and now as CEO.

Sue completed a certification in non-profit management in 2014 and received her master’s degree from Cairn University in Organizational Leadership in 2019. As a leader, Sue is committed to quality and excellence of services, striving to assure that individuals with special needs live fulfilling lives in their communities. She serves on the board of directors at North Care a Women’s Clinic in Lansdale, PA. Sue enjoys spending time with her husband Chuck as well as their three grown children and their families, especially the grandchildren.

Senior Vice President & Chief Operating Officer

Jess Fenchel

Jess has been at Access Services for over 10 years, during which she was key in the startup of innovative initiatives across multiple service spaces including crisis, forensics, schools, and homelessness.  Jess believes that help should be helpful and that the people we serve deserve our best.  She has led in partnership building to realize integration between behavioral health and physical health, driving solutions for vulnerable populations.  Jess’ work to develop new models of partnership between law enforcement and crisis systems has led to overall reductions in arrest for those experiencing mental health crisis.

Jess received her undergraduate degree from Messiah College, her master’s degree from Lasalle University in Clinical Counseling Psychology, training in Applied Behavior Analysis from the University of North Texas, a certificate in Nonprofit Management from Lasalle University, and a certificate from the Global Trauma Recovery Institute.  Jess is an avid sports fan, especially the Buffalo Bills, and loves being active outside with her husband, three kids, and dog.

Chief Financial Officer

Lisa Auerbach

Lisa Auerbach comes to Access Services with over 15 years’ experience in nonprofit and additional years of experience in a variety of industries, from Tribal gaming casinos to newspapers. Many years ago, Lisa was drawn to the nonprofit world to do her part in making a difference in this world. She does this by helping nonprofits streamline processes, placing a focus on transparency, innovation, customer service and teamwork.

In 2020, Lisa was recognized as one of twenty-five top CFOs in the Philadelphia region by the Philadelphia Business Journal. This award was determined by editors based on demonstrated contributions to growth and/or profitability, tenure and scope of responsibilities, leadership, success in overcoming challenges, respect and influence within the organization and community involvement.

Lisa received her undergraduate degree from the University of Texas, Austin and her Executive MBA from Temple University, Fox School of Business. Lisa is also an elected Councilwoman for Ambler Borough, an artist, a dog mom to a rescue mutt (Arlowe) and a Newfoundland gentle giant (Persephone) and mom to two beautiful daughters. She also loves to travel and experience different parts of the world.

Senior Director of Housing and Homeless

Debra Curtin

In her role as Senior Director at Access Services, Debra has been significant in fundraising and advocacy to support new housing and homeless programs. Prior to this role she was the Director of the Homeless Street Outreach Program and was involved in the program’s initial startup and implementation. She was also connected to the design and startup of the Street Medicine Program in Pottstown, Montgomery County. Debra’s experience in Human Services includes work in the Mental Health, Housing and Homelessness, and Children and Families service systems. Debra is passionate about integrated health, community service and collaboration across service systems.
She balances all of this with time spent running and with her wonderful husband, two children, and dogs.

Vice President of Children & Family Services

Ailene Keys

Ailene began working in the social service field in 2008, after earning her bachelor’s degree in Social Work from Temple University in 2007. She has also received her master’s degree in Social Work from Temple University and a certificate in Nonprofit Management from Lasalle University. Ailene has been a licensed social worker since 2012. During her career, Ailene has enjoyed working with children, youth, adults, seniors, and families in a variety of community-based settings and roles. Ailene joined Access in 2020 and is driven by the mission of providing opportunities for children and their families to live the lives they envision for themselves, be self-sufficient, and feel valued and heard. Ailene believes that the best outcomes happen when we work together, and she is passionate about whole family health and wellness. She is an avid advocate and dedicated to increasing awareness around the importance of investing in children, youth, and families – the future of our society.

Ailene and her family love laughing together, being active outside, and exploring the beauty of the great outdoors.

Vice President of Intellectual Disability & Autism Services

Janice Knowlton

Janice began working in the field of Intellectual Disabilities in 2002 after graduating from Arcadia University with a BA in Psychology. In 2004, she joined Access Services and has held several positions within the organization since that time. Additionally, she has worked as a registered nurse specializing in geriatric psychiatry and is an active member of the Developmental Disabilities Nurses Association. She is passionate about providing quality service to those in need.

She and her family attends St. Cyril of Jerusalem Catholic Church in Jamison.

Vice President of Behavioral Health

Jessica Halpin

Jess Halpin has a passion for people; valuing growth, change, and the power of presence. In her Behavioral Health career, Jess has focused on developing programs and advocating for people to have the ability to grow and move forward in their goals. Jess comes to her role with a background in clinical work, higher education, and program development. She is excited to continue to support Behavioral Health programs to serve people well in the communities where they work.

Jess is an LCSW who received her Master’s Degree in Social Work from University of Pennsylvania, has training in trauma-informed care, is a Certified Psych Rehab Practitioner, and received a certificate from the Harvard Business School Online CORe program. Jess would rather hear about your goals than talk about herself, loves being outside, and is at her best with a cup of coffee in hand.

Vice President of Finance

Scott McMullan

Scott has been employed by Access Services for over 30 years. He began with the company upon graduating from Spring Garden College with a BS degree in Business Management. Scott has held various positions within the Fiscal Department, including Vice President of Finance since the summer of 2013.

Scott is married and lives with his wife and two children, a son and daughter, in Hatboro. His family attends Chelten Church and participates in many programs within the church and community. He and his family also enjoy trips to historical areas, sporting events, school band competitions, and spending time with family and friends.

Director of Facilities & Office Management

Jose Rivera

Jose started working in the field of developmental disabilities in 2001. Since then, he has held various positions in the non-profit Human Services sector with a strong background in healthcare business operations and facilities management.

Jose earned a bachelor’s degree in psychology from the University of Puerto Rico, and a master’s in business administration from Saint Joseph’s University in Philadelphia.

Jose loves to explore the outdoors with his two children on their free time. They love to go on frequent camping and hiking trips. Jose is also and avid an experienced mountain biker.

Vice President of Culture & Engagement

Andelyn Robb-Wasson

Andelyn has a passion for helping organizations share their story in meaningful ways. With 15 years of experience in marketing, communications, and relationship management, Andelyn is excited to bring this passion to Access Services.

Before joining the Access Services team in 2021, Andelyn served on the leadership team of an international nonprofit, overseeing their US operations. Prior to that, Andelyn spent seven years in the corporate sector, working as a Communication Consultant for Vanguard.

Andelyn holds a bachelor’s degree in Business Administration and a master’s in Business Administration (MBA).

Andelyn serves as a Trustee at Chelten Church, enjoys travel and experiencing new places and cultures.

Secretary Treasurer

Cindy Bergvall

Cindy is a Director at the accounting firm of Bee, Bergvall & Company and a strategic consultant with the firm’s Catalyst Center for Nonprofit Management. As a consultant Cindy has provided a variety of services to strengthen nonprofits-strategic planning, financial modeling, key performance indicator development, due diligence and facilitation for nonprofit mergers, and training.

She provides training for variety of nonprofit and other industry conferences both locally and nationally. Cindy also teaches on Nonprofit Financial Leadership as Adjunct Faculty for Cairn University’s graduate program.

Cindy serves on the lead team for the Philadelphia Gospel Movement and is a member of the C12 Group. She is active in the Pennsylvania Institute of CPA’s, serving on the Board and several committees. She is also part of the Business Advisory Group for the Community Development Corporation, Called to Serve.

Cindy and her husband serve with the Youth Group at Trinity Community Church. They also serve with International Students Incorporated, working with students at Penn and other Philadelphia campuses.

Board Chair

Percell Berry, Jr.

Percell is an Executive Information Technology Leader with 24 years of leadership, and more than 30 years of IT experience. He has expertise in infrastructure, data center management, disaster recovery, cybersecurity, application development, service desk and end user support. Percell’s strengths also include strategy, business transformation, MA&D, program and change management. His proven track record with delivering and managing diverse corporate systems solutions without losing his strong customer focus has made him successful. Percell has led large-scale global IT outsourcing and insourcing initiatives to align with business goals and cost objectives.  He is highly effective with both building and maintaining business relationships.

Prior to joining NiSource as Vice President of Information Technology in October of 2022, Percell led his own independent consultant business for 7 years. He held Chief Information Officer consulting roles for several companies.  Before opening his IT consulting business, he was a Vice President of Information Technology for Arris International PLC. He led the corporate global service delivery strategy and support.  Percell had a long career with Motorola before joining Arris International, where he served in several IT senior leadership and executive roles.

Percell attended Temple University in Philadelphia, PA, and completed his study of Electronic Engineering Technology, and attended Southern Illinois University at Carbondale for Industrial Management and Applied Engineering.

He and his wife Angelina currently reside in Collegeville, PA. They enjoy spending time with their family. Both are active in their church and servant leaders for the Gifted to Serve Ministry, which prepares and serves meals for those in need in connection with the Chosen 300 Ministries. Percell is an avid golfer and enjoys playing every chance he gets. Over the last 5 years, Percell has served on the Board of Directors at Access Services as Secretary and assumed the role of Chairperson in 2023.

Vice Chair

Kelvin Pittman

Board Member

Tom Miorelli

Tom currently serves as Director of Strategy & Integration, Animal Health Global Supply Chain Management for Merck & Co, Inc.  His major responsibilities include supply chain integration of new product, site and company acquisitions and long-term capacity planning for Animal Health operations. Tom has worked for Merck for more than 33 years. He has a degree in Chemical Engineering from Penn State University and has completed master’s level coursework in Organizational Leadership at Cairn University. Tom also previously served as an officer in the PA National Guard Military Police Corps.

Tom is an active member of Calvary Church of Souderton where he has served on the International Ministries Team for over 17 years and has led multiple adult and student service trips throughout North and South America. He is also a board member for International Therapy Outreach Teams which serves students with disabilities and their families in Haiti.

Tom and his wife, Theresa, reside in Montgomery County. They have six adult children and are enjoying being grandparents to three grandchildren.

Board Member

George Zauflik

George Zauflik served as the Senior Vice President of Compliance and Government Relations for Cardone Industries, the world’s leading automotive parts remanufacturer. His responsibilities included leading Global Crisis Management Teams, Facilities, Security, Environmental, Safety, and Ethics programs. George represented Cardone Industries at the city, state, and federal levels to educate elected officials about the impacts proposed government actions will have on the North American automotive parts remanufacturing industry.

Reflecting his strong experience and expertise, George was appointed a member of the United States Department of Commerce’s International Trade Advisory Committee by former Commerce Secretary Carlos Gutierrez in 2008 and reappointed by Commerce Secretary Wilbur Ross in 2018.

After 30 years, George retired from Cardone in 2019. George joined Christ’s Home and now serves as their Vice President of Corporate Relations. Christ’s Home is a nonprofit ministry serving seniors and disadvantaged children since 1903. George served ten years on their Board of Trustees, the last three years as Chairman.

George is a frequent lecturer on compliance and ethics programs. He participates on the boards of Jefferson Health Business Council, Greater NE Philadelphia Chamber of Commerce. Member of the Billy Graham Rapid Response Team, First Responder & Chaplain since 2009.

George and his wife, Donna, reside in Bucks County and are active in their church and the community at large. They have three adult children and are enjoying their roles as grandparents to six grandchildren.

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