Executive Team

Rob W. Reid, President & CEO

robs_photoRob Reid came to Access Services in 1980, beginning his career as an entry-level direct support professional. He has worked at Access Services for 36 years in total, with the past 18 years serving as President and CEO. Access Services now provides specialized supports to over 4,700 children and adults in the Eastern Pennsylvania area in partnership with 700 employees, 250 foster families, and over 130 clinicians.

Rob earned his Bachelor’s degree in Social Work from Eastern University and his Master’s degree in Social Work from the Marywood Graduate School of Social Work. Throughout his career, Rob has been committed to continuing education and has mentored dozens of students across diverse disciplines.

Rob founded The Peacemaker Center in Chester County and currently serves as the Chairperson for the Pennsylvania Association of Resources (PAR), which is an association of organizations that support people with autism and intellectual disabilities. He also serves on the William Penn Human Services Board, the Bucks County Quality Leadership Board, and is currently serving as the Vice Chairperson for the Eagle Health Insurance Trust.

Rob has skillfully led Access Services through various phases of transition, change, and growth through his vision and example. For more than ten years, Rob and his family opened their own home as Foster Care and Lifesharing providers. Rob’s commitment to celebrating the distinct value of individuals of all abilities has made Access Services a provider of choice in eleven Eastern Pennsylvania counties and an employer of choice for hundreds of individuals as well.

Rob resides in Downingtown, Pennsylvania with his wife Judy and their three children where they are active members of the Calvary Fellowship Church.

Sue Steege, Senior Vice President & COO

I began my work in the field of developmental disabilities in 1981 while completing my Bachelor’s in Social Work at Eastern University.  After graduation, my family and I moved to the Boston area where I worked as a social worker in a day care center for children at risk.   After returning to the Philadelphia area, I continued working in the field of developmental disabilities until choosing to stay home to raise and be available to my three children.  During that time, I worked as a bookkeeper for SFG Wealth Planning Services and operated a successful business designing and creating window treatments.  Realizing that my passion was serving others, I returned to social work and have served as Regional Vice President to the Lehigh Valley for Access Services since 2007.

I completed a certification in non-profit management in 2014 and am a candidate for a master’s degree in Organizational Leadership, expected graduation date 2018.  As a leader, I am committed to quality and excellence of services, striving to assure that individuals with special needs live fulfilling lives in their communities. I serve on the board of directors at NorthCare a Women’s Clinic in Landsdale, PA and the St. John’s Family Resource Center (FRC) in Willow Grove, PA, a referral services associated with the church that my husband and I attend (St. John the Evangelist Anglican Church).

Whitney Smith, Vice President of Children and Family Services

I have been a part of the Access team for sixteen years and have had the opportunity to start several programs that support individuals with mental health issues, and intellectual disabilities, as well as children in crisis.

I live with my wife, Julia, and our three children Aiden, Cedar, and Asher.  I love to travel, camp, and fly fish. I also enjoy shooting and writing.  I am a Christian in good standing in my church. I care a great deal for people and take pride in my work.

Brenda Boorse, Vice President of Digital Operations and Communications

I have worked with Access Services for over 25 years and have been involved in social services for over 35 years. My experience includes intellectual and developmental disabilities, behavioral health, early childhood education and program development. I enjoy leadership development and starting and supporting new services that have a positive impact on the community.  I believe that team work and collaboration are key to providing quality support to the people that we serve.

I live with my husband, Mark, and we have two daughters. We are members of Covenant Presbyterian church in Harleysville.  I enjoy art and reading.  I am part of an artist’s coop in Quakertown and enjoy showing my art at local venues.


Janice Knowlton, Vice President of Autism and Intellectual Disability Services

janiceknowltonI began working in the field of Intellectual Disabilities in 2002 after graduating from Arcadia University with a BA in Psychology. In 2004, I joined Access Services and have held several positions within the organization since that time. Additionally, I have worked as a registered nurse specializing in geriatric psychiatry and am an active member of the Developmental Disabilities Nurses Association. I am passionate about providing quality service to those in need.

I am married and live with my husband, Ryan, and our three children. In my spare time, I enjoy spending time with my family, participating in mud runs, and playing other competitive sports. My family and I attend St. Cyril of Jerusalem Catholic Church in Jamison.

Scott McMullan, Vice President of Finance

Access Services-013I have been employed by Access Services for over 30 years. I began with the company upon graduating from Spring Garden College with a BS degree in Business Management. I have held various positions within the Fiscal Department, including Vice President of Finance since the summer of 2013.

I am married and live with my wife and two children, a son and daughter, in Hatboro. We attend Chelten Church and participate in many programs within the church and community. We also enjoy trips to historical areas, sporting events, school band competitions, and spending time with family and friends.




Andrew Ward, Vice President of Human Resources

I have been working in the Behavioral Health and IDD industry since 1986. My career has included working in leadership roles developing, growing, and overseeing staffing firms owned by Northwestern Human Services, Kencrest, and COMHAR.  In addition, I have spent many years as the Executive Director of Human Resources for Melmark.  I have a reputation for growing business, developing teams, coaching and mentoring, and as a successful strategic Human Resource Partner and Leader.

My priority is spending time with my family.  I am married with five adult children.  I love most sports at all levels, and have coached youth basketball for over 21 years.  I have also been a parishioner of St Luke the Evangelist in Glenside for 30 years.



Linda Wasilchick, Director of Resource Development

Linda brings more than 25 years of experience in the nonprofit sector and local government to her work at Access Services. She began her career working for Delaware County in human services, and was part of the county’s first Homeless Services Coalition. Her career continued at Elwyn, where she served as a vital part of the development team, and at Bancroft where she led a comprehensive resource development campaign. Most recently, she served as Vice President for Resource and Business Development at People’s Emergency Center (PEC), a shelter for homeless women and children in Philadelphia.

Linda has been active with Access Services for almost 20 years, and served on the Board of Directors for multiple terms during the past 18 years. She brings extensive experience to her new role as Director of Resource Development. She has significant experience in campaign planning and execution, development planning, public and donor relations, grant writing and research, marketing and branding, project management and team building. Her expertise includes internal consulting, strategic planning, written communication, media relations, and writing successfully funded proposals.

Linda has a Bachelor of Arts degree from Temple University and a Master of Arts degree from Columbia International University in Columbia, South Carolina. She is active in her local community, serving on the Board of Directors of Great Faith Vision, and serves on the deacon board of Grace Chapel in Havertown, PA.

Linda resides in Haverford Township, where she attends Grace Chapel. In her spare time she enjoys gardening, reading mysteries, and hunting for antiques.

Anita Bilotta, Director of Children's Services

anita_edits2I received my BS in Psychology from Penn State University, and obtained a Master’s in Human Services from LaSalle University. I began working in the field 25 years ago and have been working for Access Services for 22 years. I started with Access working in the intellectual and developmental disabilities programs. I then had the opportunity to transition into working with the children’s mental health programs. I greatly enjoy my work, especially seeing the success and growth of children and their families as they are served by our programs. I am also involved in various committees at Access Services which allows me to remain connected with many different aspects of the agency.

I live with my husband and two teenage daughters. Most time is spent at my girls’ sporting events and activities. Any additional free time is spent with family and friends.

Lori Bowman, Senior Director of Community Supports

lori_bowman_headshotI have worked with Access Services for almost 20 years. My experience includes intellectual and developmental disabilities, behavioral health, serious mental illness, addictions, family support services, transition age services and respite. I like to be involved in new initiatives, start new programs and have a positive impact on families and communities.  I love business management and concepts and am pursuing an MBA.

I live with my husband, Dan, and my 3 dogs. I enjoy travel, golf, reading, and am a big Eagles fan.




Jess Fenchel, Vice President of Adult Behavioral Health

jessfenchel_pI have enjoyed about two decades working with children, adolescents, and adults in a variety of settings including schools, outpatient settings, college campus, group homes, and shelters.  My educational experience includes an undergraduate degree from Messiah College, a graduate degree in counseling psychology from LaSalle University, course work in applied behavior analysis, and a certificate in global trauma.  I love my current role as the Senior Director for Adult Behavioral Health at Access and participate in multiple committees and workgroups both inside and outside of the Agency.  I am passionate about playing a role in systemic change and have the opportunity to serve as a member of the MAX Board, as a part of the Advisory Board for the NHS Developmental Disability Treatment Team, and as the facilitator for the two HUB groups in Montgomery County.  My work has highlighted the need for greater collaboration in and among systems, and I am thrilled to have opportunities to facilitate that impact.  My best role is as a wife to my husband, Tim, and mom to our three kids.

Chris Tabakin, Director of Quality and Compliance

tabakin_headshot1_cropI joined Access Services in a part-time capacity in 2013 and provide leadership in quality and compliance, consultation in a variety of areas, and engagement with external stakeholders.  My career in nonprofit human services spans over 18 years.  My background is in special education and psychology, and I have an MS in Nonprofit Administration. My focus is on continually improving the ability to maintain ever increasing levels of compliance, clinical integrity, and quality initiatives while maintaining focus on mission.

My wife Melanie and I live in Exton and we are active members of Calvary Fellowship Church. I also serve as the CEO of a nonprofit organization, iHi International, which focuses on identifying needs and developing solutions to provide opportunities for VIPs (Vulnerable International People).

John Clark, Administration Consultant

johnclark_cropI am a CPA and Attorney, and have been associated with Access Services for nearly twenty years.  I served as CFO for ten years and then transitioned to part-time status when I became a Consultant to the non-profit community.  I continue to support Access Services in several capacities: as a Fiscal Specialist; a Trustee of both the 401(k) Plan and the Special Needs Trust; and as a resource for HR, Management and the Board of Directors.  I am enthusiastic about the mission of Access Services and the great work that the staff and providers do for the individuals we serve.

When not working, I enjoy traveling with my wife Mindy and two daughters (49 states and 40 countries).  Mindy is a novelist (Mindy Starns Clark) and I was able to co-write a mystery novel with her that is set on the Titanic: Echoes of Titanic. The writing experience was a lot of fun and something that I hope to pursue again in the future.

Frank Schaffer, Director of Information Technology

I have been with Access Services for almost 20 years and I am very proud and honored to be part of such an incredible and caring team! My experience includes strategic and diverse facets of computer networking and I have over 25+ years in the field. I have specialized in Microsoft Products for the last 20+ years and currently hold the title of Microsoft Certified Systems Engineer (MCSE).

I own a home in Warminster PA, which in my spare time, I enjoy fixing it up and working in my basement recording studio. My passions include music in all forms and I play lead guitar in a Philadelphia-based, original, hard rock band.


Board of Directors

Julia Wise, Chairperson

julia_wise-01I joined the Board of Access Services in the fall of 2012 and assumed the role of Chairperson of the Board in 2015. I am currently working at Pfizer for the Marketing Excellence Team in the Global Commercial Organization. Previous to my ten-year tenure in the pharmaceutical industry, I worked for several non-profit organizations, including Access Services, and for a home health care organization. I have a bachelor’s degree in Business Administration from Ursinus College and a master’s degree in Organizational Leadership from Immaculata University. My husband, Rick Wise, and I live in Collegeville.  We have three children and attend St. Eleanor’s Catholic Church.




Robert Wisniewski, Vice-Chairperson

robert_wisniewskiI am a retired C-level executive with 40 years of diversified financial and operational experience in public accounting and industry. A significant portion of my career has been in manufacturing and technology related businesses that included global operations. Throughout my career, I have committed significant time to complex organizational and restructuring challenges while facilitating the development and execution of corporate strategy.

I am a licensed Certified Public Accountant and Chartered Global Management Accountant, I have a BS Degree in Economics from the Wharton School of the University of Pennsylvania and I am completing a MS in Organizational Dynamics from the University of Pennsylvania.

My wife Beverly and I are long term and active members of St. John the Evangelist Anglican Church, where I serve as a Warden and Vestry member.

William J. Barbera, CPA, Treasurer & Secretary

bill_barbera-01I am a Certified Public Accountant with an accounting and tax practice that has been active in Huntingdon Valley for the last 26 years. I am a member of Christian Life Center Church and live in Bensalem with my wife. We have three children and two grandchildren. I have been a member of Access Services’ board for ten years and have always felt a need to help those with physical or mental handicaps. I hope that my small contribution of time and talent will help to further the organization’s efforts to help these very special people.





Wally Grummun, Consumer Advocate

walter_grummun-01After losing my job, home, mother, and wife, I was diagnosed with clinical depression and post-traumatic stress disorder.  I received support from Access Services, and was subsequently asked to serve as a consumer advocate board member. Access Services was the turning point in my recovery from significant loss. I was able to gain confidence, and slowly but surely re-enter the world as a valued and hard-working member of society. I lived and worked at The College Settlement of Philadelphia, a summer camp for young people facing economic challenges, as assistant director for 25 years. I have received several awards including my high school hall of fame for community service, outstanding services to environmental education (1988, State of Pennsylvania), Citizen of the Year (2005, Hatboro Township), and the Anna Freeman Davies Founders Award for contributions and services (November 2016, College Settlement).

Robert Fricke

Robert Wheeless II

For the last 21 years I have served as an Executive Director, Board Member, and Board Consultant in the Pregnancy Resource Center (PRC) ministry in North Carolina, and currently in Pennsylvania. Presently, I serve as the Executive Director of Crossroads Pregnancy Care, in Quakertown, PA, which serves upper Bucks and Montgomery Counties. I also serve as a founder and member of the Board of Directors for Save a Life International (SALI), based out of Dresher, PA. Established in 2015, SALI establishes Pregnancy Resource Centers in the nation of Ukraine. SALI currently has three PRCs operating in Ukraine called “Life Centers” serving a population of approximately 750,000. I also designed and currently chair the PRC 10 Group, a regional consortium of PRC executive directors that collectively serve 10 counties in Eastern Pennsylvania. I am honored to serve on the Board of Directors for Access Services, an organization who has already accomplished a great deal for the special needs community in Eastern Pennsylvania. Every day they are impacting lives with hope.

I have a BS in Political Science from Liberty University. I also studied Non-Profit Management through Duke University. My family and I attend Calvary Chapel Central Bucks church in Chalfont, PA and live in in Perkasie, PA.

Troy L. Brindle, LCSW

Troy graduated with his Bachelors from Cairn University (1993),  Masters in Social Work from Rutgers University (1995)), has been licensed since 1995 and obtained his LCSW in 2001.He has been a member of National Association of Social Workers Pennsylvania Chapter (NASW-PA) since 1995 and a member of the Pennsylvania Society for Clinical Social Work (PSCSW) since 2012. Troy has served on the Board of Directors for NASW-PA since 2011 and is the current President for his professional association.  He is a co- owner and Director of Springfield Psychological which is the largest private outpatient mental health practice in Southeastern Pennsylvania. Troy has been a pioneer in establishing a successful model for delivering co-located behavioral health services in over twenty primary care practices for the past four years. He is an experienced psycho-therapist who specializes in child/adolescent disorders, family and couples therapy, and adult behavioral health disorders. Troy has worked in a variety of administrative positions over the past 25 years in both non-profit and for-profit settings. He has contributed to the publication of NASW-PA’s Private Practice Handbook, authored several professional articles and provided numerous professional speaking engagements at a local, state and national level. Most recently, Troy has been appointed as a Delegate to the NASW Delegate Assembly in Washington D.C. to represent the social work profession. Troy also serves on the Steering Committee for the Delaware County Suicide Task Force, the Domestic Violence Task Force for the District Attorney’s Office of Delaware County, and has been appointed to the Board of Commissioners for the Strong Families Commission in Philadelphia on 10/27/16.  He has played a key role in strategic planning, building coalitions, and advancing the goals & objectives of the social work profession at a local, state, and national level. Troy is passionate in serving the members of NASW-PA, providing high quality compassionate care in his outpatient practice and representing his profession with a strong reputation, competence, enthusiasm, and dedication. Troy was the recipient of Cairn Universities 2015 Alumni of the Year Recognition Award for service and leadership.