What is the KEYS Initiative?

Are you interested in using your skills, interests and community connections to make a difference? The KEYS Initiative is an opportunity for young professionals (ages 22-40) to:

  • Plan and participate in service opportunities
  • Receive leadership experience and training
  • Build a diverse personal and professional network

Community Impact

Since 1976 Access Services has been strengthening communities across Eastern PA. Services started with group homes, providing a community-based option for adults with intellectual disabilities. Since then, services have expanded to include services providing mental health support and education, foster care for children in need and resources for those experiencing homelessness. Some examples of how Access Services impacts the community:

  • Homeless Street Outreach in Montgomery County supports 157 individuals experiencing homelessness each month.
  • This past year, Access Services was involved in the planning and implementation of 105 QPR trainings. QPR provides the three simple steps anyone can take to help save a life from suicide.
  • Through foster care, 97 families and 311 children were supported.
  • 195 adults attended the Life Day Program, a program providing community-based options for adults with intellectual disability and autism.

Spreading the Impact

Access Services partners with individuals and groups in the community to further the mission of supporting individuals with special needs. This has included:

  • Conshohocken (CPW) Rotary collected critical items for those experiencing homelessness and packed care kits that were distributed by Homeless Street Outreach.
  • Employees at Liberty Mutual in King of Prussia, Lowe’s, and Acme-Hardesty bought and packed gifts for children in foster care that would otherwise not have received a holiday gift.
  • Joe and Patti Dille, two community members, organized an event “Positive Pedalers” that combined their passion for bicycling and mental wellness to raise funds for Access Services.

Members of the KEYS Initiative will plan and participate in similar service opportunities or fundraising initiatives based off the group’s interests, strengths and community connections.

Should I Apply?

If you fit the following criteria, we encourage you to apply.

  • Between the ages of 22-40
  • Live or work in Bucks, Montgomery, Chester or Delaware Counties
  • Able to attend 10 in-person meetings a year
  • Interested in receiving leadership training and expanding your network

A short digital application is available at http://bit.ly/2PDENgx

I have questions! Please contact Hannah Merschen at Hmerschen@accessservices.org or 215-540-2150 x1360. We look forward to answering your questions about membership.

Meet Our Team!

The KEYS Initiative is facilitated by an internal advisory board.

Hannah Merschen is the Communications and Events Manager for Access Services. She started her career as an administrative intern at Access Services in 2015 and stepped into a full-time capacity in the marketing department in 2016. Hannah has a B.S. in Business Administration from Cairn University and is pursuing a master’s in organizational leadership. Her roles at Access Services include coordinating and producing content for the organization’s internal and external newsletter, managing social media, coordinating agency events, and partnering with resource development on key initiatives. Hannah is a member of Jolly Road Toastmasters where she works on improving her communication and leadership experience. In her spare time, Hannah enjoys running and baking!


Hunter Robbins has extensive experience in human services. He graduated from Stockton College in 2014 with a Bachelor’s in Criminal Justice and continued his education at Rosemont College with a Master’s in Counseling Psychology. Hunter began working with Access Services as a Crisis Counselor in the Montgomery County Mobile Crisis Support Program. He also spent a year as the Assistant Director of Justice Related Services (JRS). Currently, Hunter is a Community Liaison and Trainer where he supports hiring, retention, and prevention of employee burnout for Montgomery County Mobile Crisis Support Program. In this role, he can utilize his certifications as an ASIST Trainer and QPR Trainer. Hunter has a passion for public speaking and training, and displays outstanding leadership, interpersonal, and problem resolution skills in his work.


Katherine Flanagan is the Assistant Director of Montgomery County Mobile Crisis. Katherine began her career at Access Services in 2016 as a Crisis Coordinator and was promoted to Lead Crisis Worker in 2017 where she worked for two years before receiving her current position. She has a B.S. in Mental Health Counseling from University of Scranton and is pursuing a master’s in counseling psychology from Villanova University.





Kelsey has a B.S. in Communications Sciences and Disorders from University of Northern Iowa. She started her human services career as a Community Integration Specialist and Program Manager at Exceptional Persons, Inc. After relocating to Pennsylvania, Kelsey worked as a Personal Care Assistant at CCRES, Educational and Behavioral Health Services. Currently, Kelsey works as a Lifesharing Coordinator at Access Services where she assists individuals in choosing a Lifesharing provider home that meets their individual needs and preferences. Kelsey is proficient in IEP/ISP management and skilled in coordinating services for individuals with disabilities. Experienced working with a broad range of ages in a variety of settings.


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